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what to expect

Our booking process...

it's as easy as 1, 2, 3.

At While Owner is Away, we understand the unique challenges and concerns that pet parents face.


We know that your pets are more than just animals; they're cherished members of your family. That's why we're here to simplify the pet care process and provide solutions that ease your worries. Contact us today to discuss your pet care needs, and let's make life with your pets simpler and more enjoyable!


Fill out the contact form here

to request your discovery call. This is a great way to connect and answer any initial questions you may have first.

Schedule the in-person meet & greet

create your client account & fill out your paperwork online.



Schedule services & enjoy!

all the benefits our personalized pet care brings as your new go-to pet care provider.

Troubleshooting & Support

At While Owner is Away, we are dedicated to providing you with the best possible pet care experience.


That's why we've partnered with Time to Pet, a leading pet sitting software platform, to ensure that our operations are not just efficient, but also exceptionally convenient for you.


What Time to Pet Offers:

- Client Portal: As our valued client, you get exclusive access to your own Client Portal. It's your personal hub for managing your pet care services. From scheduling requests to messaging our team, it's all at your fingertips.

- Mobile App: For on-the-go convenience, Time to Pet offers a user-friendly mobile app for both Apple and Android devices. Now, you can manage your pet's care anytime, anywhere, right from your smartphone or tablet.


- Easy Scheduling: Requesting services and scheduling pet care has never been easier. With just a few clicks, you can set up visits, walks, or any other services your pet needs.


- Transparent Invoicing: Keep track of your pet care expenses with clear and itemized invoices. You'll always know what you're paying for, and payments can be conveniently made through the platform.


- Messaging Made Simple: Have a question or need to provide special instructions? Use the built-in messaging feature to communicate directly with our team. It's a quick and secure way to ensure your pet's care is tailored to your preferences.


No Additional Cost: The best part? Access to the Time to Pet Client Portal and mobile app is provided to you at no additional monthly cost. We believe in making your pet care experience as convenient and accessible as possible, and Time to Pet helps us do just that.


Getting Started:

Getting started with Time to Pet is a breeze. Once you become a client of While Owner is Away, you'll receive all the information you need to access your Client Portal and download the mobile app. From there, you're just a few taps away from top-notch pet care management.


Experience the convenience of modern pet care management with Time to Pet and While Owner is Away. We're here to make your pet care journey smooth, transparent, and stress-free.

Using a Touch Phone

Downloading the App

Using the App/Portal

Man smiling while touching his nose to dog's nose

Learn More About Us

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